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Our Services


We recommend that you arrive 30 minutes prior to your scheduled appointment time. Treatment times are not extended based on late arrivals.


Payment information & policy: 

  • A credit card is required to book parties of 3 or more in advance. The full transaction amount will be charged upfront.

  • For parties of less than 3, all online reservations will result in an “authorization only” transaction, which is a pending charge that will be fulfilled once you show up to your appointment.

  • Please call for parties of 5 or more to book appointments. The full transaction amount for this group will also be charged upfront.


Cancellation Policy:

  • Cancellations less than 48 hours notice as well as no-shows will be charged for the full amount of the scheduled service. Your payment will be authorized at the time of booking and will be processed for late cancellations and/or “no shows.”


Other Spa Policies:                 

  • No refunds are allowed for services or admission once guests are checked in.

  • Please use our facility at your own risk. Minors under the age of 18 must be under the supervision and consent of a parent or a legal guardian who must be present at all times.

  • Bay spa is not responsible or liable for any lost, stolen, or damaged property in or about our premises.

  • We have a right to refuse service to anyone.

* We arrange these services on behalf of massage professionals. 

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